Data and privacy
Privacy Policy
This page explains separately what data is processed by the Tarot Online website and what data is processed by the Telegram bot.
Updated: 23 June 2026
Landing website
The landing website is a static site. The daily card, quick three-card overview, and last seven cards are stored in your browser on your device using localStorage.
- The website has no account registration.
- Browser-only readings are not sent to our database.
- Cloudflare may process technical access data needed for site delivery, security, and analytics.
Telegram bot
When you use the Telegram bot, we store data needed to create, deliver, keep history for, and support readings.
- Telegram user ID and language preference.
- Your question, selected spread, cards, generation status, interpretation, retry metadata, and delivery state.
- Telegram Stars payment records: amount, XTR currency, order status, Telegram payment charge ID, payment, refund, and delivery times.
- Technical logs needed for support, security, and diagnostics.
Data controls
The bot provides commands for data controls. /export_my_data sends a copy of stored bot data, /clear_history clears reading history, and /delete_my_data deletes or anonymizes data tied to your Telegram ID.
- If a paid reading is still being prepared or has not been delivered, history clearing and data deletion are temporarily blocked so the paid result is not lost.
- Paid or refunded payment records may remain in minimal or anonymized form for refunds, disputes, and technical support.
Retention
We keep only what is needed for service operation, usage limits, payments, and support.
- Recent user readings are kept as limited history.
- Free usage events may be retained for up to 90 days to calculate limits.
- Technical logs and backups are retained for limited operational periods.
Contact
For privacy, export, deletion, or support questions, email [email protected] or use /privacy, /support, or /paysupport in the Telegram bot.